
According to a data seen by TOS News, Complaints about services in the financial sector made a third of all cases files with the consumers protection commission.
Complaints about services in the sector made 33 per cent, a third of all cases filed by consumers to the Federal Competition and Consumer Protection Commission between January and September 2020.
The sector was followed by the electricity and power sector which received 21 per cent complaints against its services. Together, the two sectors got more than half of several thousands of complaints filed.
The Executive Vice Chairman of FCCPC, Babatunde Irukera, had earlier said that the commission received the highest consumer related complaints from the electricity, banking and telecommunications sectors in 2020.
The data show that seven per cent of the complaints was about the telecommunications sector, while six per cent was about e-commerce.
Aviation followed with five per cent, electronics had four work cent, satellite/ cable services had four work cent and road transport was two per cent.
Courier services, land/construction, education, food/beverages, real estate/mortgages all accounted for one percent each.